Order Transactions

How do I order on overkillshop.com?

 

1. My Cart

Choose the items you want to purchase by clicking the "Put into my Cart" button. Here you can also choose to order several of the same item by choosing the amount you'd like in the drop down list. When you click on the "My Cart" button you are able to remove products or change their quantity and also proceed to checkout in order to pay.


2. Checkout

If you haven't already, please register with a valid email address. Otherwise, log in to your account or use the option to pay as a guest. If you choose to pay as a guest, you will not be able to access several features such as Order Tracking. We treat your personal information with confidentiality and respect and do not pass it on or sell it to third-company parties (Datenschutz ). By scrolling down you will reach the next step.


3. Billing address and choosing payment option

Please go over your billing address to ensure it is correct and select your preferred Zahlungsweise . Continue scrolling for the next step.


4. Delivery address and type

Please enter / check your delivery address and select your preferred  Versandart . Click on "Next" to continue to the next step.


5. Finalising your order / Terms and Conditions / Privacy Policy

Here you will see a summary of your order: the chosen products, delivery type and address and your contact information. Please make sure to check everything for accuracy and read through the Allgemeinen Geschäftsbedingungen and Widerrufsbelehrung . You can only proceed by checking the boxes next to the Terms and Conditions and Privacy Statement. Buy clicking "Purchase" you are agreeing to and sending us a legally binding request, you will receive an email containing our confirmation and all further information. Please be aware that it can require up to 10 minutes for our system to respond to your request!

 

Refunding and cancelling orders

You can find all the neccessary information on cancelling and returning orders here: Widerufsrecht


Can I order by phone?

 

6. Phone orders

Yes! You are able to order products directly via our customer service, which can be found here:
Montag - Freitag von 10:00 - 19:00 unter: +49 (0) 30 695 061 26.

WARNING: When ordering by phone you are only able to pay using PayPaly.


What about ordering through Fax?

 

7. Fax orders

You can submit your order to our customer service by Fax through: +49 (0) 30 610 766 01 .

WARNING: When ordering by Fax you are only able to pay using PayPal.