First of all: We are happy to serve you in our online shop. Please excuse the following restrictions:

 

Currently in Germany:

- There are no major restrictions on DHL services in Germany

- Our logistics and shipping team works in compliance with all necessary hygiene regulations and in the shift system.

- As usual, customer service is available from 8:00 a.m. to 6:00 p.m. (mo-fr.) by phone and email. We try to process every request as soon as possible and apologize for any delays.

 

Current information for the EU:

- DHL has limited shipping to some EU countries and internationally. In particular, some regions in Italy, Spain, Portugal, Austria and Switzerland cannot be approached by the logistics companies. You can find more information on the DHL website (click here).

- Shipping with FedEx is still possible in most European countries. There are restrictions for certain regions in Italy, Austria, Portugal, Switzerland, Spain. Please check the current restrictions on the FedEx website (click here).

 

Current information for all other countries:

Please note that shipping may take longer. Due to individual local restrictions, DHL only ships to some countries by sea (f.e. Canada may take up to 4-6 weeks).

- Currently shipping with DHL has stopped due to import restrictions for the following countries: Antigua and Barbuda, Equatorial Guinea, Aruba, Australia, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cayman Islands, Central African Republic, Chile, Côte d´Ivoire, Curaçao, Dominica, Dominican Republic, Djibouti, Ecuador, Fiji, French Polynesia, Gabon, Gambia, Ghana, Grenada , Guadeloupe, Guinea, Guinea-Bissau, Guyana, Honduras, Iran, Jamaica, Cameroon, Cape Verde, Kenya, Colombia, Comoros, Congo, Congo Democratic Republic, Kuwait, Laos, Lesotho, Lebanon, Liberia, Libya, Cuba, Madagascar, Maldives, Mali, Morocco, Martinique, Mauritania, Mauritius, Moldova, Mongolia, Montenegro, Namibia, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Reunion, Rwanda, Samoa, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, Sri Lanka, St. Helena / Ascension / Tristan da Cunha, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Sudan, Suriname, South Africa, Swaziland , Taiwan, Thailand, Trinidad and Tobago, Chad, Tunisia, Tuvalu, Uganda, Uzbekistan, Vanuatu, Wallis and Futuna, Western Sahara, Zimbabwe.

- Shipping with FedEx is discontinued in the following countries:  Australia, Bahamas, Barbados, Belize, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cayman Islands, Central African Republic, Chile, Côte d´Ivoire, Curaçao, Dominica, Dominican Republic, Djibouti, Ecuador, Fiji, French -Polynesia, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Honduras, Iran, Jamaica, Cameroon, Cape Verde, Kenya, Colombia, Comoros, Congo, Congo, Kuwait , Laos, Lesotho, Lebanon, Liberia, Libya, Canada, Cuba, Madagascar, Maldives, Mali, Morocco, Martinique, Mauritania, Mauritius, Moldova, Mongolia, Myanmar, Namibia, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Panama , Papua New Guinea, Paraguay, Peru, Philippines, Reunion, Rwanda, Samoa, Senegal, Sierra Leone, Zimbabwe, Singapore, Somalia, Sri Lanka, St. Helena / Ascension / Tristan da Cunha, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Sudan, Suriname, South Africa, Swaziland, Thailand, Trinidad and Tobago, Chad, Tunisia, Tuvalu, Uganda, Vanuatu, Wallis and Futuna, Western Sahara, 

If the restrictions change in the meantime, we will inform you accordingly and react accordingly.